Privacy Policy

For workers, we collect information you provide through our WhatsApp bot:

• •Phone number— your identity on vWorka and how employers contact you once you've applied to their job
• •Full name and area — used to match you with nearby jobs and shown on your CV
• •Home address — collected the first time you apply to a job, reused for future applications, and updatable at any time
• •Work experience, education, and skills — either typed in directly or collected through a short WhatsApp conversation that our AI uses to generate a professional CV for you
• •Guarantor details— a guarantor's name, phone number, and relationship to you, used to build trust with employers
• •A 4-digit PIN — stored as an irreversible cryptographic hash, never in plain text, used only to verify your identity if you need to recover your account on a new phone number
• •WhatsApp messages — the messages you send our bot to register, apply, and manage your profile

For employers and agencies, we additionally collect:

• •Business name and account type (Employer or Agency), and, for agencies, the placement fee percentage you disclose to applicants
• •Historical employer verification documents - documents previously submitted under the old KYC flow, retained as historical records only. New employer and agency accounts are verified through WhatsApp registration instead.
• •Subscription payment records — payments are processed by Paystack (card, bank transfer, or USSD). We store the transaction reference, amount, and status; we never see or store your card or bank details — those are handled entirely by Paystack

• •To create and manage your account
• •To match workers with relevant job opportunities
• •To screen applicants against an employer's job-specific questions before their application is delivered
• •To deliver a worker's CV, screening answers, and contact details (phone and email) to an employer once that worker has applied and been screened for their job
• •To verify worker identities via guarantor and employer accounts via WhatsApp registration
• •To process subscription payments for job posting
• •To send you WhatsApp notifications — application updates, job alerts and subscription renewal reminders
• •To improve our platform and services

A worker's phone number and email are not published or browsable on our website. They are shared with an employer only as part of a specific job application — once a worker applies to a job and answers that employer's screening questions, their CV and contact details are delivered directly to that employer.

Employers only ever receive applications for jobs they have posted and been approved to receive — there is no general directory of worker profiles.

We do not sell your personal information. We share it only in these cases:

• •With employers— a worker's CV, screening answers, and contact details are shared with the specific employer whose job they applied to
• •With WhatsApp (Meta)— all bot conversations are sent and received through Meta's WhatsApp Cloud API
• •With OpenAI— when generating an AI CV, a worker's name, skills, and experience are sent to OpenAI's API to produce a professional summary
• •With Paystack — subscription payments are processed by Paystack; we never handle raw card or bank details
• •With our team — vWorka staff may access your information to verify your account or resolve disputes
• •Legal requirements — we may disclose information if required by Nigerian law or court order

We use Supabase for data storage, with industry-standard encryption and row-level security so users can only access their own data. CV documents and historical KYC verification photos are stored in private file storage and only ever accessed via short-lived, time-limited links — never a permanent public URL. Your PIN is never stored in plain text.

Our website (vworka.com) uses Google Analytics, Microsoft Clarity, and Vercel Analytics to understand how visitors use the site and to improve it — these may set cookies and record aggregated usage patterns (e.g. pages visited, general interaction behavior). We also use a cookie to keep admin users logged in to the admin panel. We do not use this data for advertising, and it is not linked to your WhatsApp conversations with our bot.

You have the right to:

• •Access your personal data at any time
• •Update or correct your information — including your address, via the UPDATE ADDRESS command on WhatsApp
• •Request deletion of your account and data
• •Withdraw consent for data processing

Workers can request profile deletion by messaging 07033623855 on WhatsApp. For any other request, contact us at vworka.business@gmail.com

vWorka is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. We will notify users of significant changes via WhatsApp or the website. Continued use of vWorka after changes constitutes acceptance of the new policy.

If you have questions about this Privacy Policy, contact us: